General Provisions
These Terms of Service (“Terms of Service“, “Terms“) govern your use of software systems, applications, websites and other services (“Service“) created, provided and operated by Eventival s. r. o., (“Eventival“, “we“, “us” or “our“), unless otherwise expressly agreed in another written agreement concluded between Eventival and you.
If you are using our Service on behalf of an organization or other entity (“Organization“), then you agree to these Terms of Service on behalf of that Organization and represent and warrant that you are authorized to bind that Organization. In such case, “You” and “Your” refer to the Organization.
Before using the Service, please ensure that you have read these Terms of Service and our Personal Data Protection and Privacy Policy (“Privacy Policy”) and that you agree to their content. If you have any questions, please contact us at info@eventival.com.
The service provided by Eventival includes the use and support of the following software solutions:
Eventival Application
The Eventival application (“Application”) is a cloud-based software system that enables the management and archiving of large amounts of diverse data, improving organization, division of labor and team communication, and controlling the planning and logistics associated with organizing cultural and social events typically, but not exclusively, requiring the registration of participants, the organization of their transportation and accommodation, the processing of electronic applications, and the storage, processing and publication of audiovisual and other data. The Application allows its users to store, view, manage, share, link, publish, archive and otherwise create and make available various information, communications, opinions, ideas and recommendations, as well as textual, literary, artistic, musical, graphic or other content, including, but not limited to, photographs and videos (“Content”).
Use of the Application and related support services is defined by these Terms, our Personal Data Protection and Privacy Policy, and the Subscription Agreement.
Eventival Account
The Eventival Account (“Eventival Account”) is an individual personal “user account” created for you as an individual, associated with your first name, last name and email address you provide, and a password you create. It serves as a single sign-on system for the Application that is required for access, authentication, and authorization to enter the Application and certain other integrated third-party applications created and operated by entities under contract with Eventival.
When creating an Eventival Account to access the Application, you are required to provide us with accurate, complete, and current information at all times. Failure to do so is a breach of the Terms, which may result in immediate termination of your Eventival Account and removal of your Content.
Eventival is entitled to carry out profiling based on certain criteria which may further enable it to improve the Service and connect its customers with an appropriate group of end users, including the sending of commercial notices for this purpose.
Use of your Eventival Account is governed by these Terms and the Privacy Policy, and when accessing integrated third-party services and applications, by their terms and conditions, if applicable.
You are responsible for protecting the password you use to access the Application and for all activities or actions that occur under your password. You agree not to disclose your password to any third party, and you acknowledge that you should change it regularly.
Whenever you become aware of any breach of security or unauthorized use of your account or have reasonable suspicion of such a breach, it is your obligation to notify us immediately. Such notification must be made by email and sent to the following email address: info@eventival.com or help@eventival.com.
The Application is provided “AS IS” and “AS AVAILABLE”, without any warranties of any kind, whether express or implied, in particular as to its merchantability, fitness for a particular purpose, non-infringement of any rights or its parameters.
Although Eventival constantly strives to improve the Application, it does not guarantee that a) the Application will function continuously and securely, or that it will be available at a particular time or in a particular location; b) any errors or defects will be corrected; c) the Application is free from viruses or other harmful components; or d) the results of using the Application will meet your expectations.
3. Content
You are solely responsible for all Content, in particular data, texts, ideas, opinions, recommendations, images, photographs, videos, sounds, as well as literary, artistic, musical, graphic or other content that you or your Authorized Users upload to the Application, including its legality, accuracy, reliability and appropriateness.
You agree that you will not use the Application to process sensitive personal data (within the meaning of Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC “General Data Protection Regulation”) (“Regulation”). For more detailed information regarding the processing of personal data, please refer to our Privacy Policy, which is an integral part of these Terms of Service.
You remain the holder and owner of all rights to the Content that you submit, post or display on or through the Application and you are responsible for protecting and maintaining such rights. You are responsible for ensuring that: (i) you own or have other rights to the Content that entitle you to use it and grant a license to Eventival in accordance with these Terms and Conditions, and (ii) the publication of the Content through the Application does not violate any privacy, copyright, contractual or other rights of any third party.
Eventival is not authorized or obligated to monitor your Content and has no liability for it. In the event that Eventival is found liable in any way in connection with your Content, you agree to fully indemnify Eventival for all damages and costs that it may incur in connection therewith, as set forth in these Terms of Service.
Eventival is not responsible for any third-party content that you download or otherwise obtain through the Application, or for any damages or losses, including loss of data, that may arise as a result.
Authorization to Use the Application:
Eventival hereby grants you a limited, non-exclusive and non-transferable right to use the Application to the extent set forth in the Subscription Agreement.
You may not modify the Application in any way, except for the available customer settings.
Authorization to Use Content:
You grant Eventival the right to access and a limited, non-exclusive and non-transferable license (except in the event of a sale or transfer of Eventival or a portion thereof) pursuant to which Eventival has the right to access and use the Content uploaded to the Application, including using, copying, reproducing, processing, adapting, publishing, transmitting, hosting and displaying it in and through the Application, for the purpose of (i) providing the Service and (ii) evaluating and improving the functioning of the Application and the Service. Eventival may not distribute the Content to the public outside of the Aplication and may not use the Content in its marketing or promotion without your prior written consent.
For the avoidance of doubt, Eventival is entitled under this license to store data in a master database containing information provided to the Application by all its users, for the purpose of further improving the Application and its security. Eventival may also create and share aggregated, anonymized data about the use of the Application.
Except as expressly provided herein and/or in the Subscription Agreement, this license (i) does not grant Eventival any rights or interest in your Content or any of your intellectual property; nor does it (ii) grant you any other rights in the Application or interest in any of Eventival’s intellectual property.
5. Intellectual Property of Eventival
The Application and all its original content (excluding Content uploaded to the Application by Eventival’s customers and end users), including, without limitation, all know-how, concepts, logic, structure, components, layout, design, source code, specifications, instructions, features, functions and other intellectual property rights (whether registered or unregistered), are and shall remain the exclusive property of Eventival and are protected by copyright, trademark and other intellectual property rights worldwide. Our trademarks, logos and the name “Eventival” may not be used in connection with any product or service without the prior written consent of Eventival.
In any use of the Application towards your customers and any third parties, you must include the wording: “Powered by Eventival” on all your user interfaces, which must always contain a hyperlink to https://www.eventival.com.
Your feedback, comments and suggestions for improving the Application are entirely voluntary and are of a recommendatory nature only. Eventival may use them at its discretion and incorporate them into the Application without any obligation to you. Any modifications to the Application made based on them are the sole and exclusive property of Eventival.
You agree that Eventival is entitled to use your name, title and logo in the list of its customers and references in its printed and electronic marketing materials.
When storing, processing and transmitting your Content, Eventival uses standard technical and organizational security measures, designed to protect the integrity of the Content and to protect it from unauthorized or unlawful access, use or processing. However, Eventival cannot guarantee that even these strict security measures cannot be breached by unlawful actions of a third party.
Eventival will use its best efforts consistent with industry standard practices to ensure that its software applications are free of any viruses, backdoors, Trojan horses or other computer code designed to interrupt, disable or damage the operation of its services.
If you become aware of any security breach or reasonably suspect such a breach, you must notify us immediately by email to: info@eventival.com.
7. Confidentiality
In connection with the use of the Service, the parties may disclose to each other information that is not generally known to the public and is, at the time of such disclosure, identified or reasonably should be considered by the receiving party to be a trade secret or confidential information (“Confidential Information”). Confidential Information may also include Content uploaded to the Application.
Except as expressly permitted by the prior written consent of the disclosing party or as required by law, the receiving party shall not disclose, publish, transfer, transmit or otherwise disseminate to any third party any Confidential Information of the disclosing party. The receiving party shall exercise the same care and discretion with respect to Confidential Information received from the disclosing party as it exercises with its own similar information, but in no case less than a reasonable degree of care and protection.
Eventival is entitled to disclose your Confidential Information to its employees, associates or other agents who have a reasonable need to know such Confidential Information for the purposes of providing the Service and who are also bound by an obligation to maintain its confidentiality. You may also disclose Eventival’s Confidential Information to your employees or contractors who have a reasonable need to know such Confidential Information and who are also bound by an obligation to maintain its confidentiality.
The above obligations do not apply to Confidential Information in respect of which the Receiving Party can demonstrate that: (i) it was in the Receiving Party’s possession, without any obligation of confidentiality, prior to its disclosure to the other party; (ii) is or will become generally available to the public without breach of confidentiality by the Receiving Party; (iii) is or was independently developed by the Receiving Party without the use of any Confidential Information of the Disclosing Party; or (iv) is or was received by the Receiving Party from a third party that is not under an obligation of confidentiality to the Disclosing Party or its Affiliates.
Either party may disclose Confidential Information to prospective parties to an acquisition or similar transaction to facilitate due diligence and to close the transaction, provided that the prospective party is subject to written confidentiality obligations and limitations on use of such information solely for the transaction.
The Receiving Party is entitled to disclose the Confidential Information of the Disclosing Party if it is required to do so by law in connection with any administrative or regulatory proceedings, provided, however, that in such event the Receiving Party shall give the Disclosing Party reasonable notice in advance to enable it to seek appropriate protective measures, unless the Receiving Party is prohibited by law from doing so.
8. Third Party Services and Links to Other Websites
The Service provided by Eventival may contain links to third party websites, services or applications that use Eventival’s API but are not owned or controlled by Eventival.
Eventival has no control over, and assumes no responsibility for, the content, privacy practices or practices of any third-party websites, services or applications. Eventival makes no warranties or endorsements and is not liable for any third-party services or for any of their acts or omissions in connection with such services.
You acknowledge and agree that Eventival shall not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by use of or reliance on any content, goods or services available on or through such websites or services. When accessing any third-party services and applications, including those accessible through your Eventival account, your rights and obligations with respect to such services and applications are governed by their terms and conditions, if any. We strongly encourage you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
9. Changes to the Service and Terms of Use
Due to the nature of the Service, you acknowledge that Eventival may update all components of the Service and/or these Terms from time to time. You will be notified of such changes via the Eventival website.
Eventival expressly reserves the right to modify the Application and the Eventival Account in the future and permanently change their features and release new products, tools and services. Such changes will also be subject to these Terms of Service.
If the change is material, Eventival will endeavor to provide notice of such change at least 30 days before the new Terms come into effect. What is considered a material change is determined by Eventival in its sole discretion.
Your continued use of the Service constitutes your agreement to such changes. If you are not satisfied with a modification that Eventival makes to the Service or these Terms, you may discontinue using the Service, but you will have no further rights against Eventival in connection with such modification.
You agree to indemnify, defend and hold Eventival harmless from and against any and all claims, expenses, losses or liabilities arising out of or related to your breach of these Terms or your use of the Service.
To the maximum extent permitted by applicable law, Eventival, its statutory bodies, partners, directors, officers, employees, suppliers, agents, representatives, successors and other collaborators (“Eventival Affiliates“) are excluded from liability for any damages, including, without limitation, damages for lost profits, loss of data, use, goodwill or any other intangible harm, arising (i) from your access to/use of the Application or inability to access/use the Application; (ii) in connection with any conduct or content of any third party on the Application; (iii) in connection with any content obtained from the Application; and/or (iv) in connection with any unauthorized access to, use of or alteration or transmission of your content, regardless of the legal basis for such potential liability and regardless of whether Eventival has been informed of the possibility of such damages.
In no event shall Eventival be liable for any damages or losses arising out of hacking, tampering or other unauthorized access or use of the Application or your Eventival account or Content by any third party.
Eventival shall not be liable for any failure to provide the Service if it is caused by conditions beyond its control, including (but not limited to) natural disasters, civil unrest, acts of terrorism or war, labor conditions, government measures, and interruptions or outages of the Internet or any other public services, networks or utilities.
These limitations of liability shall apply regardless of whether the party knew or should have known that such damages were possible.
In any event, Eventival’s maximum aggregate liability in respect of any claims you may have in connection with the Service shall in no event exceed the total amount paid by you for the subscription to the Service in the twelve (12) calendar months preceding the occurrence of the damaging event.
Indemnification by you
You agree to indemnify and hold Eventival (including its licensees and licensors and their respective statutory bodies, partners, directors, officers, employees, suppliers, agents, representatives, successors and other collaborators harmless from and against any and all claims, damages, liabilities, losses, obligations, costs or debts and expenses (including, without limitation, attorneys’ fees) that may arise as a result of or in connection with any third party claims against Eventival or Eventival Affiliates relating to or in connection with: (i) your use of or access to the Application, including its use by your Authorized Users in violation of this Agreement or Eventival’s Personal Data Protection and Privacy Policy, or (ii) in connection with any Content uploaded to the Application by you, your Authorized Users or third parties, including any use of the Application by a third party acting on your behalf who uses the Application with or without your knowledge and/or consent.
Indemnification by Eventival
Eventival agrees to indemnify and defend all of your rights, including the rights of your statutory bodies, partners, directors, officers, employees, suppliers, agents, representatives, successors and other collaborators (“Customer Affiliates”) against any loss that may arise as a result of or in connection with any claim by any third party against you and your Affiliates regarding or in connection with such third party’s claim that the Application or Eventival’s technology used to provide the Application infringes any intellectual property rights, trademarks or trade secrets of such third party.
In no event shall Eventival or its Affiliates be liable under the above clause for: (i) any use of the Application in an altered form or in combination with software or materials not supplied by Eventival; (ii) any use of a third party application using Eventival’s websites or services; or (iii) any content, information or data provided by Customer, its Authorized Users or third parties. It is understood that compensation under this article is the Customer’s sole right in the event of any infringement of third-party intellectual property rights by Eventival.
The party seeking compensation shall in any event: (i) promptly notify the other party of the existence of the indemnifiable claim, including details of such claim, (ii) fully cooperate with the other party in the defense of such claim. You agree to allow Eventival, upon its request, full control and authority over the defense of any claim brought by a third party in connection with the Service, and that you will not enter into any agreement to settle such claim without Eventival’s prior written consent.
11. Location of the Service; Export Restrictions
The Application is located within the European Union (EU), controlled and administered from the Czech Republic and other countries within the EU, and will not be transferred outside the EU.
Eventival makes no representations or warranties that the Application is appropriate or available for use from other countries or jurisdictions. If you access or use the Application from other jurisdictions, you do so at your own risk and responsibility and you are required to comply with all applicable laws of both the Czech Republic and the EU and the relevant jurisdictions, including (but not limited to) data protection and privacy regulations and import and export regulations.
Eventival is entitled to transfer, store and process your Content in any EU country. By using the Service, you consent to such transfer, processing and storage of the Content.
You agree that Eventival is entitled to transfer, store and process your Content outside your country.
Eventival complies with all applicable data protection and privacy laws, in particular the General Data Protection Regulation, and has appointed a person responsible for the protection of such data, who can be contacted at data@eventival.com.
Eventival’s detailed Policy applies to all processing of personal data by Eventival and forms an integral part of these Terms and Conditions. For further details, please refer to this Privacy Policy.
These Terms and Conditions, together with the Privacy Policy and the Subscription Agreement, constitute the entire agreement between you and Eventival regarding the Service, and supersede any prior or contemporaneous agreements, conditions or understandings relating to your use of the Service, except where a separate written agreement has been concluded between you and Eventival regarding the Service. In such cases, these Terms of Service shall apply to the extent that the individual agreement does not deviate from them.
If a court or arbitrator finds any provision of these Terms of Service to be invalid or unenforceable, the remaining provisions of these Terms of Service will remain in full force and effect, and the unenforceable term will be replaced by a term that most closely reflects the original meaning and intent of the replaced provision.
Eventival’s failure to exercise any right or provision of these Terms of Service will not be deemed a waiver of its right to do so later.
14. Assignment
Without Eventival’s prior written consent, you may not transfer or assign your rights and obligations under these Terms of Service and/or the Subscription Agreement to any third party, except to an affiliate or in connection with a merger, acquisition, corporate reorganization or sale of your business or all or a substantial portion of your assets. In such event, you agree to notify Eventival in advance and in writing of any such intended assignment.
In particular, you may not allow any third party to use the Service, whether for a fee or free of charge, or allow any third party to copy the Application or any part thereof, without Eventival’s express prior written consent.
Eventival may assign or transfer its rights and obligations as permitted by law, unless expressly excluded by a separate written agreement with you.
You may stop using your Eventival account at any time. If you wish to delete your Eventival account, you must notify us of the date from which you no longer wish to use it. This notification must be made by email and sent to the following email address: help@eventival.com.
Deletion of your Eventival account does not affect the data you have provided to other Eventival customers, end users or third parties. If you wish to delete this data, you must contact these third parties directly.
Eventival reserves the right to suspend or terminate your Eventival account by written notice (including by email) if (i) you violate these Terms of Service, our Privacy Policy and/or the Subscription Agreement, (ii) we reasonably suspect that you are engaging in malicious behavior, such as attempting to hack our Service, (iii) you are harming the Service or its other users, or (iv) for any other reason beyond our control that means we are unable to provide you with the Service (force majeure). Upon termination, your right to use the Service will immediately terminate.
If you wish to stop using other parts of the Service provided by Eventival, please read the Subscription Agreement.
In the event of termination, the following provisions of these terms will survive: Intellectual Property, Confidentiality, Limitation of Liability and Indemnity, Governing Law, Dispute Resolution, Entire Agreement, Severability, Waiver of Rights, and Assignment.
16. Notices
All notices that are to be given in writing may also be given by email. If the notice is addressed to Eventival, such notice must be sent to: info@eventival.com.
Eventival may send you legal notices and notices regarding your account, including information about updates or changes to the Service, by email to the email address associated with your account.
Eventival may also send you marketing or commercial information in accordance with our Privacy Policy. You may opt out of receiving commercial communications at any time by following the instructions provided in the commercial communication or by emailing data@eventival.com.
These Terms and Conditions and your contractual relationship with Eventival shall be governed by and construed in accordance with the laws of the Czech Republic, with the exception of its conflict of laws rules of private international law, in particular Act No. 89/2012 Coll., and the Civil Code, in particular Sections 1724 and 2358 et seq.
All disputes with a total value of less than or equal to EUR 10,000 that arise in connection with the Service shall be finally settled by the Arbitration Court at the Economic Chamber of the Czech Republic and the Agrarian Chamber of the Czech Republic, by one arbitrator appointed by the Chairman of the Arbitration Court.
All disputes with an aggregate value exceeding EUR 10,000 arising in connection with the Service will be finally settled by the Arbitration Court of the Economic Chamber of the Czech Republic and the Agrarian Chamber of the Czech Republic by three arbitrators in accordance with the Rules of this Arbitration Court.
In case of doubt, the value of the dispute is deemed to be higher than EUR 10,000.
19. Contact
If you have any questions regarding Eventival and/or these terms and conditions, please write to us at info@eventival.com.
Updated: 15 July 2026